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IN A CRISIS?
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Crisis & Emergency Services

We’re Here for You

How to Get Immediate Help

If you or someone you know is in a mental health or substance use crisis, please act now—no one is turned away for inability to pay. Here are your options: Call 911 for life-threatening emergencies.

Go to WellStone Emergency Services (WES) — walk-ins welcome

This is WellStone’s 24/7 crisis center in Huntsville for adults and children.

Request a
Mobile Crisis Team

Responders will come to your home, school, or other location to help stabilize and connect you to care.

Call or text 988 to reach the Suicide & Crisis Lifeline

If you just need someone to listen right now, trained counselors are available 24/7. Calls are free and anonymous.

What to Do If You Decide to Go to WellStone Emergency Services for Help

Here’s the Address:

Walk-ins are welcome, but calling ahead is recommended:

Here’s what to bring (if possible)

  • Photo ID
  • List of medications
  • Any crisis plan or prior mental health records, if available
  • A trusted friend or family member for support

Here’s what to expect

  • You’ll meet with a triage/intake team
  • Crisis assessment & stabilization begin immediately
  • You may stay for observation or short-term care
  • Our team will help you make follow-up plans (therapy, outpatient, referral)
What to Do If You Decide You Need a Mobile Crisis Team To Help You

What is a Mobile Crisis Team?

  • WellStone’s Mobile Crisis Team offers 24/7 help for adults, children, and teens in crisis. Our licensed, crisis-trained therapists come to you, assess the situation, help calm the crisis, and connect you to the right care.

Mobile Crisis Team Contacts

Huntsville

Cullman

Here’s what to expect

  • Rapid response
  • Help des-escalate the crisis
  • Provide connection to local services, if needed
  • Transport you to WellStone Emergency Services, if needed
  • Work with you to prevent future crises
What to Expect if You Call the 988 Suicide and Crisis Lifeline

Call or text 988

Here’s what to expect

Call or text 988 to speak with a crisis-trained therapist at WellStone—available 24/7 to listen and help connect you to care.

“I went to the ER and they didn’t have a bed for me. They gave me a few options, including WellStone, but I didn’t want to go so I just went home. Eventually, my head felt so bad I knew I’d be in trouble if I didn’t get help so I checked myself into Wellstone and stayed for six days. It was the best decision I ever made.”
Lindsey*, 29-year-old WES Client

About WellStone Crisis and Emergency Care Facilities

Not in a Crisis? Access to Care for other Mental Health Services

(Register for Services)

For everything from mental health and substance use treatment programs to crisis stabilization and outreach services, WellStone makes it easy to find the right care at the right time. No one is turned away due to inability to pay. We accept most forms of insurance, including Medicaid, Tricare, and select Blue Cross Blue Shield of Alabama plans.

To connect with the care that’s right for you, call our Access to Care line:

Explore All WellStone Services